A Zero to One Design of an AI Product

Overview

Pre-seed startup building an AI-powered B2B platform to help accountants and businesses manage financial workflows in one system.

Key Decision & Impact

Rather than executing against a defined problem and brief, I helped define the product itself—identifying key risks, aligning the team on users and MVP focus, shaping an early experience through research, educated intuition and judgment. This enabled the team to move forward with a clear, testable direction for both product and fundraising.

Key Contributions

  1. Defined product and brand direction in an ambiguous zero-to-one environment, identifying and prioritizing high-risk assumptions

  2. Drove early UX strategy and MVP prototyping in close collaboration with engineering

  3. Scoped, hired, and managed external design partners to deliver outcomes supporting both product development and fundraising

Role

Head of Design

Tools

Figma, Framer, Slack, Jira

Company & Year

Alexion.ai | 2025

The Problem

  • Needed a brand that could resonate with both investors and early users

  • Team lacked alignment on target MVP user and core problem to solve

  • High-risk assumptions around trust, automation, and product direction

  • Rapid development required UX input to avoid sacrificing usability

Opportunities

  • Define a scalable brand and narrative to support growth and fundraising

  • Validate assumptions early to reduce product risk

  • Shape MVP direction around real user needs and behaviors

  • Ensure speed of development did not compromise usability

The Process

Discovery & Stakeholder Alignment

  • Aligned leadership on brand story, positioning, and user-centered narrative

  • Created early brand direction and visual guidelines to guide external partners

  • Developed provisional personas to align the team on MVP users

  • Led a cross-functional assumptions workshop to identify and prioritize risk

👉 Key decision: Focus the team on validating trust in AI, automation expectations, and MVP delivery format (Slack integration)

  • Aligned leadership on brand story, positioning, and user-centered narrative

  • Created early brand direction and visual guidelines to guide external partners

  • Developed provisional personas to align the team on MVP users

  • Led a cross-functional assumptions workshop to identify and prioritize risk

👉 Key decision: Focus the team on validating trust in AI, automation expectations, and MVP delivery format (Slack integration)

Risk Reduction

  • Prioritized highest-risk assumptions for validation (trust, control, onboarding workflows)

  • Identified onboarding for accountants as a high-value opportunity space

  • Gathered early signals through user conversations and competitive patterns

👉 Key decision: Narrow MVP focus to solving onboarding workflows as a wedge into the problem space

Early Design Exploration

  • Explored AI interaction models (assistant, invisible system, personality-driven)

  • Used low–mid fidelity wireframes and prototypes to rapidly test concepts with stakeholders

  • Designed for familiarity, low friction onboarding, and strong user control

  • Collaborated closely with engineering and leadership to converge on direction

👉 Key decision: Prioritize a flexible AI experience that balances automation with user control

Oh hey 👀 - you made it this far. Want to see more? Let’s talk.

Oh hey 👀 - you made it this far. Want to see more? Let’s talk.

Solutions and Next Steps

  • Delivered brand guidelines and applied them to investor-facing materials

  • Worked closely with CTO to support the development of a working MVP for release

  • Planned and conducted research in anticipation of post-launch improvements

Solutions and Next Steps

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Lydia Deerheart 2026

Lydia Deerheart 2026

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